Internet Explorer Cannot Display the Web Page: Error Fixing

Tap to Read ➤ Bhakti Satalkar

If you get the error message, 'Internet Explorer cannot display the webpage', there are various reasons for the same. Some of the possible solutions to this error are given here.

There are various reasons due to which web browsers are not able to display a webpage. The problem could be with your service provider, network router, modem, or the Ethernet cable. If your Internet Explorer also plays on you and you get the error message Internet Explorer cannot display the webpage , you should first check if you have Internet access.

If you are connected to the Web and Internet Explorer cannot display the webpage but Firefox can, then the problem, indeed, lies with the browser in question and not with the connection, modem, or router.

Possible Solutions to Fix the Problem

The first step to do is try opening another website. You can use any website other than the one that you were currently trying to view. If you are able to view the new site, then the problem does not lie with the current browser. The problem lies with the website you are trying to access.

There are two possibilities - either the website is facing a problem or it is temporarily off-line. There can be some other issues with the website as well. In any case, you will have to get in touch with the administrator of the website.

Using Diagnose Connection Problem Link

If you are not able to view any of the sites, then you will have to undertake some other steps. The next step is to run the network diagnostics tool. To do this, go to the browser and try to access the website which is facing a problem. You will see the Diagnose Connection Problems link. Click on the link and the network diagnostics tool will run.

After the tool has run, the problem is often detected and the tool will guide you to the further steps. Click on the IP address and make a note of it. It might be required for further troubleshooting.

Once you have followed all the steps mentioned in the troubleshooting guide, restart the browser. If you get the same error again, you will have to try something else.

Disconnecting the Modem and Cable

The next step is to disconnect the modem from the computer by unplugging the cable that connects the computer to the modem. Turn off the modem/router and restart the computer. After the restart, turn on the modem/router.

Connect the cable that you had unplugged earlier. Make sure that all the network cables are securely connected. After the computer has restarted, launch the browser and try to access a site.

Clearing Browser Cache and History

This will delete the temporary files along with cookies and form data as well. Go to the Tools tab in the menu bar of your browser and go to Internet options. Delete the cookies, form data, history, temporary files, etc. Close and restart the browser.

Using IE in the No Add-Ons Mode

To activate the 'No Add-Ons' mode, click the start button (the icon in the lower left corner of the screen) on your desktop and point to 'All Programs'. Click on Accessories and then on System Tools. There you will see the option 'Internet Explorer (No Add-ons)'. Click on it.

If you want to revert to the original settings, then start IE, go to Tools, then Options, followed by Programs tab. Finally, click on Manage Add-ons. Click on the add-on you wish to stop and click on 'Disable'. Repeat the process until you are able to identify the add-on causing the problem.